Advanced Applications Engineer (Southern CA, Vegas, AZ)

Req ID: 13324

Work Flexibility: Hybrid

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Work location:

This position may be based anywhere within Southern California, Las Vegas, NV or Arizona and includes travel as part of the responsibilities.

Job Summary

The Advanced Applications Engineer, Southwest will deliver expert field support to our channel partners and prospective users by providing advanced system training, design, deployment, programming, third-party integration, and troubleshooting. This is a remote role, but candidates must be located in Southern California, Las Vegas, NV or Arizona. The primary responsibility will be to support channel partners within this region, although occasional travel outside the region may be required.

Key Tasks & Responsibilities (Essential Functions)

Work with Regional Sales Manager, Area Managers, channel partners, and end-users to design Audio, Video, and Control solutions around the Q-SYS ecosystem.
Represent Q-SYS at regional and national trade shows.
Create solutions and develop system diagrams and bill of materials for sales opportunities.
Write scope of work and perform onsite programming and commissioning for Q-SYS professional services.
Lead the field training initiative for the Q-SYS ecosystem.
Provide guidance, develop, and teach Advanced Level training curriculum.
Provide Advanced-level seminars and presentations as required.
Create solutions and develop system diagrams and bill of materials for sales opportunities.
Provide mentoring on subject matter expertise to other Systems Application Engineers within the organization.
Participate as a subject matter expert on the Q-SYS ecosystem on platforms such as Q-SYS Communities.
Keep Engineering, Marketing, Product Development, Technical Services, and Quality Assurance divisions informed, in writing, of any product problems, opportunities, software bugs, or emerging customer needs.
Assist and influence Product Development by acquiring and reporting application, use-case, and customer requirements information.
Reinforce QSC’s credibility within the Pro Audio, Video, and Control community.
Assist in building and programming tradeshow technology demonstrations.

Skills and Minimum Experience Required

Bachelor of Science degree in a technical/engineering discipline, or equivalent experience.
Must be located in So. Cal, Vegas or AZ
Minimum 5-year experience in the professional audio, visual, and control industry.
Must be fluent in computer technologies, networked audio video and control systems, and DSP technology.
Must have a deep understanding of integrated audio-visual systems and signal flow.
Ability to present technical topics in a classroom, webinar, and tradeshow setting is required.
Position requires a minimum of 50% travel.

Preferred Skills and Experience

Audio Visual industry certifications in CTS, CTS-I, or CTS-D are desirable.
IT industry certifications such as CCNA, CCDA, Network+ or equivalent are desirable.
Certifications with third-party control integration (Extron, Crestron, AMX, etc.) are desirable.
Experience with LUA scripting, User Interface Design, Control System Design, Logic flow, or similar skills is highly desirable.
Experience with Unified Communications systems (Microsoft Teams, Zoom, Cisco, etc.) is desirable.

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is $66,500.00 to $143,600.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Please click here and here for more information.

Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
Job Segment: Application Engineering, Event Marketing, Outside Sales, Machinist, User Experience, Engineering, Marketing, Sales, Manufacturing, Technology

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