Omni-Channel Merchandising Manager (Hybrid)

Req ID: 12661

Work Flexibility: Hybrid

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Work location:

This position may be based anywhere in the United States and includes travel as part of the responsibilities.

Job Summary

The Omni‑Channel Merchandising Manager is responsible for developing and executing comprehensive merchandising strategies that drive visibility, engagement, and conversion across online and in‑store environments. This role optimizes product content for search performance, manages retailer platform presence, and ensures cohesive merchandising execution in partnership with cross‑functional teams, agencies, and retail partners. The manager leverages data-driven insights, content systems, and planogram tools to enhance product presentation, improve the customer experience, and support successful new item launches both online and in stores.

Key Tasks & Responsibilities (Essential Functions)

Digital Content Optimization & Performance Insights: Execute advanced keyword research, SEO/AEO/GEO tactics, and content optimization to improve product discoverability and organic traffic. Use analytics to monitor traffic, search behavior, and conversion metrics, applying insights to continuously refine product page content and usability. Review top-performing category pages to identify gaps and collaborate with cross-functional teams and agencies on timely content updates.
Omni‑Channel Merchandising Strategy: Develop integrated online and in‑store merchandising strategies aligned with category goals, promotions, and visual merchandising standards. Establish category line logic and assortment frameworks tailored to retailer needs, informed by market trends and competitive insights. Leverage customer and performance data to inform category storytelling and seasonal merchandising adjustments.
Retail Platform & Content Ecosystem Management: Manage brand presence on retailer platforms, ensuring product descriptions, imagery, and rich media reflect high-quality standards and enhance conversion. Use third‑party content systems and customer portals to maintain product accuracy, monitor reviews/ratings, and update content efficiently. Optimize site navigation, taxonomy, and product/category hierarchy to support a seamless customer journey and boost performance.
Cross‑Functional Partnership, New Item Launch Support & Operational Excellence: Partner with advertising, creative, product, and retail teams to ensure synchronized omni‑channel execution and aligned messaging. Utilize planogram and space management tools to support new item launches and in‑store merchandising updates. Provide day‑to‑day support to internal teams, agencies, and retailer partners to ensure flawless operational execution across channels.

Skills and Minimum Experience Required

Bachelor’s degree required; advanced degree in Business, Engineering, or related field preferred.
Minimum 3 years of merchandising experience in ecommerce and/or retail environment, with proven responsibility for strategic decision-making.
1+ year of experience navigating and interpreting raw data, consolidating information from multiple sources, and creating clear, accurate reports using Excel or similar software (basic formulas, sorting, filtering, and data organization).
Demonstrated ability to exercise independent judgment on strategy and tactical execution.
Strong consultative communication skills across executive and operational levels.
Experience leading cross-functional initiatives and influencing organizational policy or strategy.

Required Education

Bachelor’s degree required; advanced degree in Business, Engineering, or related field preferred.

Required Experience

Minimum 3 years of merchandising experience in ecommerce and/or retail environment, with proven responsibility for strategic decision-making.

Physical Requirements

Sedentary Work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing is required only occasionally, and all other sedentary criteria are met.

Travel Requirements

Up to 25%, domestic

The range for this position is $66,500.00 to $119,700.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.

We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

Please click here and here for more information.  

Accommodation for Applicants with Disabilities:  As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4.  Please clearly indicate what type of accommodation you are requesting and for what requisition. 

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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