Business Development Manager, Malaysia

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com. #QSYS

Summary

The Business Development Manager, Malaysia is responsible for developing the Q-SYS business in Malaysia by building strong relationships with consultants, end users and relevant channel partners. The role identifies business opportunities, understands customer needs across key verticals such as corporate, higher education and hospitality, and positions appropriate Q-SYS solutions and services.
Working closely with the regional sales team and distribution partners, the role supports opportunities from early engagement through successful deployment, while providing market insight and customer feedback to the wider business.

Essential Functions

Business Development and Market Growth

• Develop and execute business development activities to grow Q-SYS awareness, preference and opportunities in Malaysia.
• Identify, qualify and develop new opportunities across priority market segments and strategic accounts.
• Build and maintain a healthy opportunity pipeline, with regular updates on progress, risks and next steps.

Consultant and End User Engagement

• Build trusted relationships with AV consultants, end users and key industry stakeholders.
• Understand customers' business needs and challenges, and translate them into relevant conceptual Q-SYS solutions.
• Keep customers informed of current and future product releases, capabilities and solution roadmaps.
• Address customer concerns promptly and coordinate follow-up to support satisfactory resolution.

Solution Support and Stakeholder Collaboration

• Promote Q-SYS solutions and support their specification in consultant-led and end-user-led projects.
• Act as a liaison between customers, consultants, channel partners and internal teams throughout the opportunity lifecycle.
• Support successful deployment by ensuring customer requirements and project expectations are clearly communicated.
• Work closely with regional sales teams and distribution partners to align account plans, opportunity strategy and customer support.
• Help ensure channel activities and service levels meet the needs of key consultants and end users
• Share relevant customer and project information through the company's agreed sales processes and systems.

Market Development and Industry Engagement

• Develop the consultant and end-user community through targeted meetings, training sessions, events and industry engagement.
• Represent Q-SYS at relevant industry events, trade shows and networking activities to increase market visibility and engagement.

Reporting and Business Planning

• Maintain accurate opportunity, account and customer records in CRM and other business systems.
• Provide regular updates on market trends, competitive activity, customer feedback and business development progress.
• Contribute to territory planning, forecasting and achievement of agreed business objectives.

Requirements

• Bachelor's degree or diploma in a relevant field such as business, marketing, electronics, sound engineering or a related discipline
• 3 to 5 years of elevant experience in business development, sales or solution selling, preferably within the professional AV, technology or related industry
• Proven ability to develop relationships with consultants, end users, channel partners and other stakeholders.
• Good understanding of the sales process, including opportunity identification, qualification, solution positioning and follow-through.
• Experience working across corporate, higher education, hospitality or other relevant customer segments is an advantage.
• Experience in the Malaysia market and an established local industry network are preferred.

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

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Accommodation in the Application Process: Acuity Inc. is an equal opportunity employer.  It complies with the Americans with Disabilities Act (ADA) and other applicable laws requiring reasonable accommodation of persons with disabilities in employment.  This includes the provision of reasonable accommodation in the application process.  If you believe you need reasonable accommodation to assist with our online application system or any aspect of the application process, please contact Human Resources at (770) 922-9000, and select option 4.  Please be prepared to identify the requisition / position applied for and the aspect of the application process for which you believe accommodation is needed.  The company will engage in an interactive process with you to better understand the request and to determine whether reasonable accommodation is needed and available.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc.  mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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