Director Product Management

Req ID: 11873

Work Flexibility: Hybrid

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Job Summary

As Director of Product Management, you will lead and develop a talented team towards achieving QSC’s product strategy and business goals for our portfolio of award-winning DSP-driven active loudspeakers, software control apps and accessories. You will be responsible for product portfolio performance, the growth and success of your product management team, development and maintenance of product roadmaps, and the execution of strategic initiatives. You will play a key leadership role in determining product strategy, setting direction, forming important partnerships, championing voice of the customer within the organization, and building a high-performance team. You must have a willingness to travel (up to 25%) including international travel. This role reports directly to QSC Audio executive leadership.

DRIVE EXECUTION OF THE PRODUCT STRATEGY

Establish and implement a short-term product roadmap and long-term product strategy, in collaboration with the sales, marketing, product development, and executive team to ensure successful execution of the company’s business strategy and financial goals.
Ensure on-schedule readiness of all phase-gate deliverables (market requirements, product requirements, software requirements and business case documents) for all pending development programs.
Bring clarity throughout the organization around short-term product roadmap and overall long-term product strategy. Socialize upcoming programs and risks to ensure cross-functional understanding of impact to their department.

Key Tasks & Responsibilities (Essential Functions)

BUILD EXCELLENCE WITHIN THE PRODUCT MANAGEMENT TEAM

Manage individuals across the product management team including recruiting, onboarding, third-party contracting, setting objectives, talent development and ensuring high performance of all team members in meeting execution milestones.
Oversee new product definition and ensure the User Experience and Out-of-Box Experience for all NPI products meet or exceed customer expectations.
Drive Market Research & Competitive Intelligence within the team, helping them to integrate outputs into strategic recommendations that guide decision-making & strategies.
Instill a team culture that achieves greater insight into user-requirements and target applications through market research; nurture a frequent cadence of focused VOC discussion with channel partners and targeted end-users to shape portfolio & individual product development. Additionally, conduct focus groups, end-user surveys and in-person customer visits.
Maintain a thorough understanding of competitive products’ current offerings and be able to effectively articulate our value proposition over the competition.
Improve process for monitoring NPI field beta testing and user acceptance initiatives
Work closely with our software development team, monitoring burn-down and aligning software releases with content and hardware releases.
Identify process and organizational bottlenecks and leveraging these opportunities to constantly improve efficiency.
Ensure that each team member’s product portfolio meets KPIs and aligns with overall business strategy and financial objectives.
Backfill any capability gaps within the team.

Other

PROMOTE STRONG CULTURE OF COLLABORATION

In partnership with Engineering leadership, develop a Technology Roadmap that aligns with the Product Portfolio Roadmap.
Facilitate working sessions with Product Management and Engineering leadership to ideate on new products, features, architectures. Drive technology and platform initiatives with the Engineering team to promote innovation and market disruption.
Identify and build third-party relationships in product and technology development. Develop a culture where third-party partners become an extension of the internal team.

SUPPORT MARKETING, TRAINING AND SALES ACTIVITIES (10%)

Provide the marketing and training functions with release-specific product positioning, value proposition, and performance specifications, to and reach the target audience.
Participate in trade events, dealer events, media articles, blogs, communities, and customer training to demonstrate thought leadership and enhance the brand image.
Conduct regular End-user and Channel partner visits to foster relationships and evangelize products

Skills and Minimum Experience Required

Industry-related Bachelor’s Degree or 10 years of experience within the professional audio industry, in the field of either product management, technical marketing, applications engineering support or sales management
Deep experience (minimum 10 years) within the professional audio industry as a manufacturer, integrator, consultant, end-user or marketer of professional audio products.
A demonstrated history of successfully contributing to new product development
Specialized knowledge of Professional audio applications, such as live sound reinforcement, AV integration, live recording/streaming, digital audio over IP, home recording, etc
Specialized knowledge of the Global professional audio market and nuanced understanding of international channels
Proficient with agile software methodology and Atlassian software tools (Confluence, Jira, etc.)
Proficient with Microsoft Word, Excel, PowerPoint. Familiarity with Adobe Creative Suite is highly desirable
Conduct annual performance reviews and sets smart goals for each upcoming year
Budget & coordinate individual and team training to drive excellence and build new capabilities within the Product management function
Budget & approve team travel. This includes Product Management participation in trade shows, regional & national events, sales events & meetings, dealer events, and other related activities as deemed necessary

Physical Requirements

Sedentary Work

Travel Requirements

21-40%

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is $165,000 to $235,000. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Please click here and here for more information.

Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles
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